Workspace

Team

I create and organize the management of content for sharing with internal teams and for the knowledge transfer with stakeholders.

  Research & Discovery

  Task

  Knowledge Sharing

  Oxygen XML  |  User Test Cases

As a content engineer, my role as technical communicator is to help design and develop component-based and reusable content. I seek out and test new tools for the client. In this task, I researched Dita Mapping in Oxygen XML Editor, conducted workflow tests in InCopy articles and Word file documents.
Documented DITA to Word authoring workflow, DITA to InCopy authoring workflow; recorded pros and cons
Conducted Dita content mapping tests
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  Confluence Space

  Task

  Knowledge Sharing

  Technical Documentation

As Content Engineer, I document and build Confluence spaces for the client and the internal team that includes business processes, content creation and publication workflows as well as taxonomies and metadata management.
Designed clean & clear Confluence spaces consistent with company brand identity
Organized and structured spaces with a clear path for content flow and information digestion
Roadmapped outline of content structure at the content assembly, component, and element level
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